Regulation (EU) 2022/612 on roaming on public mobile communications networks within the Union (recast) (recast)

Ce que fait l'acte

to extend the EU-wide roaming market rules by 10 years to allow citizens to continue to benefit from roaming without additional charges when travelling within the EU. PROPOSED ACT: Regulation of the European Parliament and of the Council. ROLE OF THE EUROPEAN PARLIAMENT: the European Parliament decides in accordance with the ordinary legislative procedure and on an equal footing with the Council. BACKGROUND: the Commission recently reviewed Regulation (EU) 2015/2120 which amended Regulation (EU) 531/2012 and abolished roaming surcharges from June 2017 for an initial period of five years, subject to fair use of roaming services and the option to apply a sustainability derogation mechanism. The Committee on Industry, Research and Energy adopted a report by Angelika WINZIG (EPP, AT) on the proposal for a regulation of the European Parliament and of the Council on Roaming on public mobile communications networks within the Union (recast). As a reminder, this proposal for a recast of Regulation (EU) No 531/2012 on public mobile communications networks within the EU aims to extend the rules applicable to the EU-wide roaming market until 30 June 2032, while adjusting the maximum wholesale charges to ensure sustainability of the provision of retail roaming services at domestic prices, introducing new measures to increase transparency and ensuring a genuine ‘roam-like-at-home’ experience in terms of quality of service and access to emergency services while roaming. The committee responsible recommended that the European Parliament's position adopted at first reading under the ordinary legislative procedure should amend the proposal as follows: In order to ensure increased transparency and customer protection while travelling, e.g. by plane and marine vessels , and to protect from unexpected high bills from inadvertent connection with non-terrestrial networks with automatic handover, the report proposed to extend transparency obligations to these specific situations. Unless not feasible technically, the roaming services should be provided to customers under the same conditions as if such services were consumed domestically. Therefore, Members stressed that clear and comprehensible information regarding different elements of the quality of service while roaming should be included in customers’ contracts. The contract should also include information on the procedure for the filing of complaints available in cases where the quality of service does not correspond to the terms of the contract. The roaming customer should receive information about any additional charges when using non-terrestrial networks on board aircrafts or marine vessels. Moreover, the report proposed that providers should actively give their customers, provided that the latter are located in the EU, on request and free of charge, additional information on the per-minute, per-text message or per-megabyte data charges (including VAT) for the making or receiving of voice calls and also for the sending and receiving of text messages and data communication services in the visited Member State. Customers living in border regions should not receive unnecessarily high bills due to…

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